Contact JobWatch


JobWatch is an Employment Rights Legal Centre which provides a free and confidential telephone information and referral service to Victorian workers about their rights at work. 

Due to funding cuts, callers may experience delays in speaking to an advisor.  We apologise for this inconvenience.

Melbourne residents: 9662 1933

Country Victorian residents: 1800 331 617


Please note: JobWatch is unable to provide advice via email for legal reasons.



Information Line Open
Monday to Friday  9:00am to 5:00pm
Closed Tuesday  12:00noon to 2:00pm




JobWatch is pleased to announce its new Wednesday Night Telephone Information Service Pilot Program.

Currently JobWatch provides a free and confidential Telephone Information Service for Victorian workers, Monday to Friday from 9:00 am until 5:00 pm. A new Pilot Program will extend this service.

The Pilot Program will run from 6 April 2016 until 5 October 2016 during which time the JobWatch Telephone Information Service opening hours will be extended to 8:30 pm every Wednesday evening.

JobWatch Telephone Information Service

Melbourne residents:                        9662 1933

Country Victorian residents:             1800 331 617 (Free Call)

This Pilot Program was made possible by a grant from the Collier Charitable Fund. JobWatch would like to acknowledge and thank the Collier Charitable Fund for their generosity.


 Policy Statement

JobWatch is committed to protecting the privacy and confidentiality of information it collects from callers to its Telephone Information Service (TIS).

This policy applies to all records, whether hard copy or electronic, containing personal information about individuals, and to all TIS discussions.

In the conduct of its operations, JobWatch intends to comply with the Information Privacy Act 2000 (Vic) and the ten Information Privacy Principles which govern the collection, use, handling and disclosure of personal and sensitive information.

JobWatch endeavours to ensure that any concerns about privacy and confidentiality are dealt with speedily and effectively in the interests of the affected person.

If you have a concern regarding the privacy and confidentiality of your personal information, you can email your concern to You will receive a response as soon as possible.  

If you would like further information regarding privacy and confidentiality you can refer to the Office of the Victorian Privacy Commissioner or the Office of the Australian Information Commissioner.



The 2015 results of the annual JobWatch Caller Satisfaction Survey have been released. Below is a sample of the comments made by JobWatch callers.

“It is very helpful when you don’t know the ins and outs. The gentleman I spoke to was very nice and obliging. The call helped resolve the situation. When I told my employer that I had spoken to JobWatch I had a call back from the accountant within the hour.”

“Every person that I spoke to was animated and had a real interest. It was like chatting to an old mate.”

“Speaking to JobWatch gave me the confidence to have a meeting with my employer. I was apprehensive but after speaking to my advisor I was able to do that. It helped me understand my rights and decide what to do next.”

“It was really great. I called a few places and JobWatch is the only one that actually helped.” 

“One on one help was great and just the level of professionalism.”